Archive for January, 2009

Why Bad SEO Is Bad For Your (Site’s) Health

Many people now know good Search Engine Optimsation (SEO) when they see it – high rankings in search engines for chosen keywords is one easy way to spot good SEO in action, and usually a pretty fair indication that all is well with a web site, and it’s ranking.

But what about Bad SEO? If your site is filled with good quality relevant content, that you’re sure potential customers would love, but is still languishing deep within the search engine result pages (SERPs), what then? Is this a lack of good SEO – probably, but there’s also a chance your site is implementing bad SEO, and that’s, well, bad.

Bad SEO, also known as ‘Black-hat’ SEO – conjuring images of satanic computer witchcraft – are techniques that are used in an attempt to trick search engines into listing a site higher than its content would otherwise allow. It normally means trying to get a site listed on the first page or so of Google for keywords that are only loosely relevant (if at all relevant), to the topic of the site.

I can understand why some of these dark art conjurers of black hat SEO work their magic to artificially improve the rankings of the site: those who normally try and fool search engines usually have good reason to do so – their content ain’t that hot. Those that employ dark techniques are usually cut from the same cloth as spammers (probably a heavily-stained, rather musky, raggedy edged cloth. Or an often-used handkerchief.) – there sole intention is to drive more traffic to their (usually un-remarkable) sites, in the hope that some people may click on their ads, or buy a product from them. This may sound appealing to you, but I want to show you the (bright white) light.

Why is bad SEO so bad?

Most search engines have refined the way it lists sites over many years (well, a lot of Internet years), and we can safely assume that they know a thing or two about how to return results that are highly relevant to the searcher (after all, those search engines that still exist, still exist). In order to do this, they have developed algorithms to hunt out high-quality, relevant content. It makes sense that their very future depends on maintaining the relevancy of the results they return. Following this logic, it also makes sense that they don’t display content that is trying to pretend it is something it is not.

Search engines know the most common techniques for trying to disguise content, and penalise sites that are blatantly trying to fool them. In some cases, sites can be banned from search results altogether. Ouch. Not so clever now, heh, bad SEO.

As search engines understand these naughty techniques, I wanted to share some of the most common with you, so you can make sure you avoid these pitfalls – and let good prevail.

What to avoid – bad SEO techniques

To avoid a knuckle-rapping from the search engine giants, here are some of the more common forms of SEO trickery:

  • Hidden Text (or cloaking). Text which is available to search engine bots (the small programs that constantly scout the web, hunting out sites and content), but is not displayed to visitors. Bots will make sure that any text it comes across is also displayed to standard visitors – otherwise it is marked as spam. Why else would you want to hide text on your web site?
  • Keyword Spamming. Including an excessive number of keywords in your site copy, writing sentences that make no sense (but are stuffed with keywords), or stock-piling words and phrases at the bottom of your pages – just to promote keywords is considered spamming. Search engines are smart enough to know whether a sentence makes any sense, or exists purely to publish keywords.
  • Duplicate Content. Content should be unique. Any articles which are copied, will usually only be credited to the first site which published the content. Other sites will be penalised for duplicating – as it is usually only done for the purpose of building content. Always write unique, relevant content.
  • Link Farming. Encouraging links from unrelated sites in order to bolster your incoming links is frowned upon. Why would you want tons of links from sites that have nothing to do with your business or your message? Oh, probably to try and get a higher ranking – waste of energy. Search engines won’t credit you with incoming links from unrelated sites. Worse still, don’t go buying links to your site – these sites are probably known to the likes of Google, and will poison your site karma.

For other SEO mistakes, check out Matt Cutts’ blog – Matt is head of webspam at Google, and often posts about bad (and good) SEO.

Check out your site and make sure your not employing any of these crimes against search engines rankings. If you are, there’s a good chance that your ranking is suffering.

Want to repent your wicked ways? Put your black hat back in the drawer and spend your effort trying to shine in your niche through fantastic, original, and relevant content. Besides, good always triumphs.

Getting To Grips With Wordpress Through Video Tutorials

There are plenty of choices available when starting a blog – whether hosted on-line, or within your own domain – a large number of platforms exist to act as the foundation for your new on-line voice. We choose Wordpress for us, and for our clients. Hosted within our clients own domain, it’s an awesome platform that is easily extended to cater for most content and blog management requirements. It’s very easy to use, but like any new tools, it does take some time to familiarise yourself with it’s features in order to get the most from it.

In order to help our clients – and others – to more quickly realise the benefits Wordpress can offer, we have been in the process of producing a selection of video tutorial resources to help. However, those clever peeps at Automattic (creators of Wordpress) have beat us to it by unvealing Wordpress.tv – “Your Visual Resource for All Things WordPress” – a mixture of Wordpress how-to videos and presentations.

OK, so Wordpress.tv is probably slightly more polished, and a little more in-depth, than our effort would have been, but the main thing is Wordpress users of all levels know have an excellent resource for getting into, and around, the Wordpress platform. The videos tutorials featured on Wordpress.tv are short, precise, well produced, and well thought out.

The welcome to Wordpress.tv post on the site’s blog gives an overview of the service, it’s objectives, and ambitions:

If you want to learn how to use WordPress, how to do cool stuff with it, how to push it to the bloody edge of reason – we’re building an exponentially growing library of video training content. You’ll find the beginnings of that in the How-To section of the site. There’s a lot more to come, both WordPress.com and WordPress.org side, but it’s happening, and fast.

So, you now have a great resource to accelerate the Wordpress learning curve, and get more value from our favourite blogging platform. If your fairly new to Wordpress, we’ve selected a handful of useful videos for you to check out:

New to WordPress

If you’ve been using Wordpress for a while, and are a little more battle-hardened, these could be worth checking out to add extra value to your blog:

Extending WordPress

Most of these video tutorials are for Wordpress version 2.7 – if we’ve set your blog up for you in the past, and are running an old version, get in touch with us by the end of January, and we’ll upgrade for you for free. We’ll make next week a ‘Wordpress 2.7, anyone?‘ week at bpodr.

If you have any questions about Wordpress, or need something that isn’t covered on Wordpress.tv – let us know, and we’ll create a lil’ screencast video, showing you how to do it and talking you through our answer. Get in touch with us and we’ll make it happen.

Who’s Talkin About Your Business?

Many say that the art of good conversation is listening. We say that the golden rule of conversing online is also listening. But to who? how do you know what’s worth paying attention to, or where to go to listen in? The Internet is a little larger than your local post office, so standing about eavesdropping probably wouldn’t do you much good – where to turn when you want to find out what people are saying about you, your business, or your products?

If you want to find out what’s being said by people online, you generally have 3 options:

  1. study page after page of Google search results;
  2. check every social media site, searching each conversation;
  3. visit WhosTalkin.com

WhosTalkin? is a social media search tool which allows visitors to quickly search popular social media sites, hang-outs, and platforms for keyword mentions. It’s a simple, quick, and easy tool to find which conversations are happening right now about the products, companies, or events you are intersted in.

Type in the term you want to check out, click search, and WhosTalkin will treat you to a list of results that feature mentions of your chosen term. WhosTalkin scopes out Twitter, Technorati, MySpace, Facebook, and LinkedIn, along with most popular social networks – so it’s a pretty powerful way of getting to grips with the recent buzz around certain terms in no time.

WhosTalkin seems to have huge promise. Recent sites and services have shown good promise, but we usually end up searching various sites to try to get a feel for whats being said around the Web. WhosTalkin does the leg work for you and seems to do a very good job of it. An RSS feed is on the cards for subscribers in the future, and then I can see this tool becoming an invaluable resource for anyone who cares if people are talking about their business (that’s you, right?).

Throw in the ability to save searches, review trends, and get a feel for how old a conversation thread is, and we might be seeing the birth of a future superstar.

I can see a lot of situations where this tool will prove it’s worth: Last-minute checks for sales leads or potential clients; Check out what people are saying about you and your business; Scope your competitors web presence; Identify conversations that are happening now for you to join about your products or business; Search out conversations about your hobbies and passions; Find like-minded people; See who’s talking about Britney Spears (or is that just me?).

When things are made this easy, there really is no excuse for not keeping your finger on the pulse. Start listening in on Who’s Talking about you and your business, it’s the perfect way to start engaging in conversation with your potential customers. Of course, if no-one is talking about your business, chances are no-one cares. Either that or you’re just plain boring.

A “Well, Duh!”, A “Huh?”, And A “Doh!”

ostrich putting head in sand

B2B Marketing Magazine reports that a recent survey of 750 “business decision makers” by IPSOS on behalf of AOP (the Association of Online Publishers) shows that for almost all those polled (97%) the web was the form of media they used most.

Well, Duh!
What were the other 3% using? Stone tablets?

Let’s face it: at the start of 2009, if you’re going to hire a ‘decision maker’ for your business, you would hope that they had current knowledge of the market in which your business operates. And ‘current’ no longer means the news section of last quarter’s trade journal.

Huh?
But here’s the rub:

The piece goes on to say that, when it comes to business decision-making and purchasing, just over half of those surveyed turned to the web first.

Again, not a surprise. Yet the B2B piece takes this information and turns it on its head. Its conclusion: this shows that “traditional media (specifically print and events) still plays a significant role in this process.”

No, it doesn’t. It means traditional media’s influence is diminishing fast. To claim 50% as some sort of victory for trade magazines, events, and print-based marketing collateral is simply an ostrich take on the cup half full. Will the figure be 50% at the end of 2009? No.

Doh!
Most of the reaction to the survey quoted in my – yes, print – copy of this month’s ‘B2B Marketing’ has to be classed under the joint heading of ‘head in the sand’ and ‘wishful thinking’. Or, as marketing analyst Mr. H. Simpson from Springfield would summarise it, ‘doh!’.

There’s a bit of clutching at straws that the mysterious ‘business decision makers’ trust a site more when it’s backed by a reputable print publication. Then there’s the belief that the online ‘experience’ just can’t convey the smells and feel of a great brand. Here’s Declan Gane of the Events Industry Alliance, for instance:
“..brand experience is what B2B marketers and brand managers need to deliver…[A] live, face-to-face environment allows the customers to build a relationship with that brand beyond what is achievable online.”

The point is that with the simple expedient of watching a product demo online I can save the time and trouble of visiting a trade show. Networking with other buyers? That’s what LinkedIn is for. Getting the lowdown on the spec, testimonials, and a feel for how the product will benefit my business? Back to the web.

Whatever way you cut it, the web as procurement research tool is here to stay, even without scratch and sniff. If a disproportionately large part of your marketing budget is still geared towards print and events-based exposure, perhaps it’s time to check online and see what your competitors are doing and what customers are saying about your products and your company. Or are you waiting for the trade show to come round again?

Goodbye Mediocre, Hello Remarkable

Goodbye 2008, hello 2009.

Made many resolutions for your business this New Year? Perhaps you’re reflecting on 2008, and wondering what opportunities 2009 will bring. Perhaps you’re taking a look around the current market and worrying how the credit crunch may eat into your business revenues this coming year. Perhaps you’re starting to wonder how you are going to distinguish yourself from your competition.

Whatever resolutions are set, most business owners are probably worrying about how they avoid the fate of Woolworths, and other UK retailers. My tip for 2009 is simple: avoid mediocre as if your business depends on it (it does).

In my view, the problem with Woolies was that no-one ever left their house thinking ‘I must pop into Woolworths for ______‘ – they lost their way and potential customers couldn’t see any value for themselves – in other words, it turned into a mediocre business.

I’m not normally one for predictions (setting myself for a fall ain’t normally my bag), but I do firmly believe that 2009 will see an increase in mediocre businesses struggling. Not solely due to a looming global recession, but also because customers are going to be much better at sniffing out remarkable businesses that they’d rather do business with. They don’t have to settle.

In the dark days before the Internet (I think everything was in black-and-white, and I’m not sure there was any electricity!), Customers had no option but to shop on their local high street. Businesses like Woolworths were positioned for this and they won. Now people don’t have to brave all weathers and venture outside to interact with a business – the Internet means you don’t get to win by simply taking part.

Do yourself a favour at the start of 2009: aim for remarkable. A great place to start would be with Guy Kawasaki and his fantastic Art of the Start speech – 40 minutes well spent if you intend to make 2009 a remarkable year:

For Graham and I, we’re hearing from a lot more people eager to talk about how they can start leveraging the Internet to overhaul a mediocre business – a realisation that has no doubt been aided in this economic climate. We’re really excited and looking forward to helping all our clients achieve that in 2009.

However you decide to beat mediocrity in ‘09, we wish you and your business every success.